Know the Truth
About Your RushCard


People are talking about the RushCard. While it can be good to be the center of attention, incorrect information and misconceptions can poison the chatter.

For that reason, this “fiction or fact” overview will give you the correct information. If you’re looking to get a RushCard for yourself or someone close to you, we congratulate you for seeking the truth. If you already have a RushCard, then consider this overview another example of the insights we provide for you to get the most from your card.

“The RushCard is only for those who’ve been rejected by banks.”

The RushCard was created as a vital utility for the 60 million Americans who are either un-served or underserved by the traditional banking industry. However, rising bank fees and the rising value of alternative services like the RushCard have recently made prepaid re-loadable debit cards a smart option for the American middle class as well. In fact, nearly 30% of RushCard applicants over the past year had a bank checking account when they applied for the RushCard and that percentage is increasing over time.


“RushCard members would be better off with a free checking account.”

More than half of the RushCard members can't get conventional bank accounts. Banks either refuse them any access or drop them because they're too small, perceived as too risky or both. Few if any banks are interested in earning business from working people who live paycheck to paycheck because this business is unprofitable for them. Unlike RushCard, most conventional banks have vast brick and mortar infrastructures and layers of bureaucracy to allocate to customers; we have a fraction of a bank’s overhead and use technology and partnerships to keep our costs low.

We strongly believe, based on research, that banks either don’t want customers like ours, or only want them if they can get fees from them. Even the nation’s leading bank, JP Morgan Chase, acknowledged this fact in a 57-page report written in September 7, 2010, in which it examined issues including “Fees can make maintaining a bank account expensive” and “not so free” checking.

The JP Morgan report shows that the cost of using a RushCard is 49.3% less than the average cost of a “free” checking account from the top 10 banks in the US.

With rapid deployment of technology and a fraction of conventional overhead, RushCard will remain the low-cost provider of payment services for most working Americans.


“RushCard takes advantage of people who can least afford high prepaid card fees.”

RushCard gives financial management tools and options to its members. In fact, results from a recent survey continue to show that members are saving by using their RushCard. Of those surveyed, 75 percent reported they are saving between $300-$900 a year by using the money management pages in the free online account , where members set their spending levels in 14 categories—including auto, dining, health and fitness, and utilities.

Fifty-two percent strongly agree that money management pages at rushcard.com have helped them save money, up from 41% in 2009. Also, 54% of survey respondents strongly agree that RushCard’s money management pages have helped them stick to their budget, up from 44% in 2009. Also, members have told us that our free budgeting tools have allowed them to avoid costly loans.

RushCard has become the choice of more Americans because consumers are wising up to a whole array of old and new fees on the so-called “free” checking accounts. Our members like RushCard features because they go far beyond providing access to electronic payments. We offer many services you don’t get with most cards, including:

  • budgeting tools that really help people save money
  • mobile and social media features
  • card-to-card money transfers
  • text alerts that notify you when you’ve exceeded the budget you set
  • prescription drug and healthcare discount services

“RushCard’s practices are unfair because they charge people money to access their own money.”

All financial services companies charge money to process payments because it costs money to process payments. If your average checking balance is over a certain amount, say $5,000, the bank makes money by lending out the money from your “free” checking account and charging interest on those loans. However, if your average balances are only in the hundreds of dollars, then the banks count on you to bounce checks in order to make money on your account. In 2009 banks made $38 billion in non-sufficient funds (NSF) fees and overdraft (OD) fees.1 These sneaky fees disproportionately hit the working poor, minorities, immigrants and students. In fact, according to the FDIC, 92% of the $38 billion of NSF fees collected by the banks in 2009 were paid by only 14% of the then “banked” population.


“Prepaid customers are paying too much for their cards.”

RushCard’s fees are competitive, the fee schedule is clearly stated on rushcard.com, and card members can choose the plan they want and switch between plans whenever they wish to suit their needs. Our application process even includes a fee calculator that will tell our members which of our two fee plans would result in the lowest fees for them. We also give our members tips on lowering their fees by doing things like signing for purchases to avoid being charged for a PIN transaction or receiving cash back with their purchases in order to avoid ATM withdrawal fees.

The real story is that customers pay too much for bank accounts. JP Morgan Chase estimates that it costs approximately $300 per year to provide a checking account.2 The average cost to the consumer is $360 - $551 per year.3

Banks charge their customers too much and don’t do enough to help them.


“Prepaid cards don’t encourage saving and greater financial literacy.”

RushCard helps people along their path towards greater financial freedom. Our members exercise their freedom every day by holding and managing all of their money on their cards. With the tools that we offer—and the transparent fees that come with them--members are saving money. These are reasons that card members stay with RushCard an average of three years--much longer than any other General Purpose Reloadable card. We encourage financial literacy by giving our members choices in managing their money and the tools to help them understand their choices.


  • [1] Bretton Woods Inc, 2009 Fee Analysis of Bank and Credit Union Non-Sufficient Funds and Overdraft Protection Programs.
  • [2] Analysis of Reloadable Prepaid Cards in an environment of rising consumer banking fees, Bretton Woods, February 2011
  • [3] Comparing cost of Prepaid vs Traditional Checking Accounts JP Morgan, September 2010
Customer Service | Contact Us | 866-RUSHCARD
The Prepaid Visa RushCard is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used wherever Visa debit cards are accepted.

*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time.
** Deposit limits may apply. Faster access to funds is based on comparison of traditional banking policies versus electronic direct deposit. Direct Deposit and Early deposit capability is to payer’s support of the feature and timing of payer's funding. Check with your payer to find out when the direct deposit of funds will start.