Tax Tips

With a Tax Refund Direct Deposit to your RushCard, you can:

Get your refund faster
Avoid waiting in line to get your check cashed
Eliminate check-cashing fee
Keep your money safe

Important Details

Make sure that the information on your Tax Refund matches what we have on file:
- First Name
- Last Name
- SSN
- Card Number or Deposit ID Number
Please ensure that the card is sent to your house and not the tax preparer's office.
If filing jointly, make sure the name on your RushCard is the first person listed on your tax return.
Tax Refund direct deposits MUST be in the name of the cardholder to be accepted and posted by RushCard.

Documents You May Need

When filing your taxes you may need all or some of the documents listed below. Be sure to have these documents on hand to ensure that your refund arrives faster and the process is smooth.

Social Security Cards for yourself and each dependent
W-2s from your employers
1099-MISC forms for self-employment income
1099-SSA form showing Social Security received
Additional income not reported on W-2 or 1099
Proof of alimony you received
Retirement distributions (1099-R)
Summary of your child care, day care, or adult day care expenses
Health care expenses
(doctors, dentists, health insurance, eyecare, medicine)
Job-related expenses (union dues, job education, uniforms)

Tips to Avoid Identity Theft

Avoid Identity Theft – choose a Reputable Tax Preparer
Below are a few tips from the IRS Website:

Make sure that if you are not preparing your own tax returns that you choose a reputable Tax Preparation Company.
Find out what the service fees are before the return is prepared. Avoid preparers who base their fee on a percentage of the amount of your refund or who claim they can obtain larger refunds than other preparers.
Only use a tax professional that signs your tax return and provides you with a copy for your records.
Avoid tax preparers that ask you to sign a blank form.
Choose a tax preparer that will be around to answer questions after the return has been filed.
Ask questions. Do you know anyone who has used the tax professional? Were they satisfied with the service they received?
Before you sign your tax return, review it and ask questions.
To get more identity theft tips from the IRS click here.

Get the Status of Your Refund

Sign up to get a *Text Message Alert from RushCard when your Tax Refund has been deposited to your card. Just go to My Money\Manage my money\Rush Text and Email alerts in your online account and choose "Deposit Notification.”
If you have not received your Rush Text Alert, visit the IRS website at www.irs.gov and select "Where's My Refund" under "Filing and Payments."
Call the IRS Refund Hotline at (800) 829-1954.

* Standard text messaging rates from your wireless service provider may apply.

Frequently Asked Questions

How long will it take for my Federal and/or State Tax Refund to load to my RushCard?

If you or your tax preparer filed your tax return electronically and you chose to directly deposit your refund to your RushCard, it should appear on your RushCard approximately two weeks from the date the IRS receives your tax return.
If your tax return was filed by mail, it should appear on your RushCard approximately five weeks from the date the IRS receives your return. If you opted for the IRS to mail you a check instead, your wait time is approximately 4-6 weeks from the date the IRS receives your tax return.
Sign up to get a *Text Message Alert from RushCard when your Tax Refund is available. Just go to My Money\Manage my money\Rush Text and Email alerts in your online account and choose "Deposit Notification.”

If I directly deposit my Refund Anticipation Loan or Federal/State Tax Refunds to my RushCard, can I also have my pay or benefit check directly deposited to my card?

Yes. Having your pay or benefits check directly deposited to your RushCard is just as easy as having your tax refund directly deposited. Click here to enroll.

Is there a limit to how much I can spend on my RushCard or withdraw from the ATM in a 24 hour period?

Yes. The combined spending limit for your RushCard is $2,500 for all purchases and ATM transactions that occur in a 24-hour period. ATM withdrawals are limited to $1,500 during that 24-hour period.

Is there a limit to how much can be deposited on my RushCard in a single transaction?

Deposits over $5,000 may require additional verification to post

* Standard text messaging rates from your wireless service provider may apply.

Customer Service | Contact Us | 866-RUSHCARD

The Prepaid Visa RushCard is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used wherever Visa debit cards are accepted.

*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time.
** Deposit limits may apply. Faster access to funds is based on comparison of traditional banking policies versus electronic direct deposit. Direct Deposit and Early deposit capability is subject to payer’s support of the feature and timing of payer's funding. Check with your payer to find out when the direct deposit of funds will start.